Nespresso

What Nespresso does

Nespresso is a shopping app for people who use Nespresso coffee machines and want to manage capsule purchases from their phone. It combines product browsing and ordering with practical machine support, making it most useful to regular Nespresso customers rather than shoppers comparing coffee brands generally.

Shopping and delivery

The app lets you browse capsules, discover different blends and place repeat orders without visiting a boutique. Depending on your location, it may also support delivery scheduling, boutique collection and other fulfilment options. Availability varies by market, so the choices shown in the app will depend on where you live.

• Order capsules and related Nespresso products.
• Explore blends when you want to try something different.
• Use local delivery or collection services where offered.

Machine help and local services

Owners of compatible connected machines can use the app for machine-related information, including reminders concerning tasks such as descaling and water levels. It also provides access to preparation guidance, recipes and how-to videos. A store locator can help find Nespresso boutiques and capsule recycling points, although those locations and services are also region-dependent.

Who it suits

This is a sensible companion for existing Nespresso owners who order capsules often, use a supported connected machine or want quick access to care guidance and nearby services. It is less relevant if you do not own Nespresso equipment, or if you only need a one-off product search. The app is published by Nespresso and is listed in Shopping. With a rating of 3.93 from 251,791 reviews and 10,000,000+ installs, it has a broad user base, though the rating suggests experiences are not uniformly positive.